Last Updated: September 18, 2025
This Privacy Policy (“Policy”) explains how Unclog Plumber Dallas (“Company,” “we,” “our,” or “us”) collects, uses, and safeguards your personal information when you visit or interact with our website or submit a request for service through it. By using our Website, you agree to the practices described in this Policy.
Information We Collect and How We Use It
When you complete forms or otherwise provide details through our Website, we collect the personal information you share. This may include your name, email, phone number, or address.
We use this information strictly to respond to your inquiry, provide quotes, or deliver the plumbing services you have requested. Your information may also be shared with our Premier Partners (as defined in our [Terms of Service), who may in turn disclose it to their authorized employees, contractors, agents, or related service providers in order to serve your request.
We will never sell your personal information. However, unless you opt out, we may occasionally contact you with updates about promotions, services, or changes to this Policy.
Your Choices and Data Management Rights
You have full control over your information. At any time, you may request to:
- Review what personal information we have on file.
- Correct or update any inaccurate details.
- Ask us to delete your personal information.
- Express concerns about how your data is being used.
To exercise these rights, please contact us at support@tcpacompliance.site.
Safeguarding Your Information
We take strong precautions to ensure your personal data remains secure, both online and offline.
- Sensitive data (such as credit card details) is encrypted and transmitted securely. You can verify this by checking for the padlock icon in your browser and the “https” prefix in the web address.
- Only authorized employees who require access to perform their duties (such as providing quotes or customer support) are permitted to view personally identifiable information.
- Our servers are maintained in secure environments to protect your data from unauthorized access.
If you believe we are not upholding this Policy, please reach out to us immediately at support@tcpacompliance.site.
California Privacy Rights (CCPA Notice)
If you are a California resident, the California Consumer Privacy Act (“CCPA”) grants you specific rights regarding your personal information (“PI”). Below, we outline the types of PI we collect, why we collect it, and your rights under the law.
Types of Information Collected
We may collect the following categories of personal information:
- Basic Contact Information: Name, address, email, phone number.
- Online Identifiers: IP address or device/browser data.
- Service Information: Details provided when requesting plumbing services or leaving reviews.
Sources of Information
We collect PI from several sources:
- Directly from you (e.g., when you fill out forms, contact us, or leave reviews).
- Indirectly through your use of our Website (e.g., device/browser data).
- From our Premier Partners, vendors, or service providers.
- From publicly available information (e.g., reviews or public social media posts).
Why We Collect This Data
We process personal information for purposes such as:
- Providing quotes, services, or requested information.
- Customer service and support.
- Improving our Website, services, and business operations.
- Security and fraud prevention.
- Meeting our legal obligations, including compliance with the CCPA.
Retention of Data
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.
Who We Share Data With
We may share PI with:
- Premier Partners and their affiliates, vendors, and contractors.
- Service providers who assist in delivering our services.
- Advisors such as auditors or legal counsel.
- Government or regulatory authorities where legally required.
Your Rights Under the CCPA
As a California resident, you may exercise the following rights:
- Right to Notice: Receive a clear explanation at the time of collection about what information is being collected and why.
- Right to Know: Request details on the PI we have collected, shared, or disclosed about you within the past 12 months.
- Right to Deletion: Request the deletion of personal information we hold, subject to legal exceptions.
- Right to Non-Discrimination: We will never deny services, charge different rates, or discriminate against you for exercising your privacy rights.
- Right to Opt-Out: While we do not sell personal information, you have the right to opt out if laws change.
To exercise your rights, please email support@tcpacompliance.site with your full name, email, phone number, and the details of your request. We will respond within 20 business days.
If you are authorizing an agent to act on your behalf, written proof of that authorization must be provided.
Company Information
Business Name: Unclog Plumber Dallas
Business Type: Plumbing Services
Phone Number: 469-202-4539
Location: Dallas, TX
Business Hours: Monday – Sunday, 8:00 AM – 8:00 PM